CHICAGO, May 05, 2020 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) today announced a partnership with Neuro-ID, a next generation provider of real-time behavioral analytics, to help carriers become more agile and drive greater value for their customers. TransUnion will begin introducing Neuro-ID’s Friction Index® Platform and Fraud Solutions to its insurance customers to reduce friction, improve customer experience and detect behavioral fraud and risk.
Why does fraud end up becoming a credit risk problem for online lenders? Join our CEO, Jack Alton, Aite Group’s Julie Conroy and Alex Johnson of FICO for a compelling conversation around First Party Fraud, synthetic identity and addressing the challenges of the “Black Hole Problem.”
We're pleased to share a nice article by Flathead Beacon's Tristan Scott, where he interviews our CEO, Jack Alton, delving into the roots of Neuro-IDand how we are helping companies and the customer experience in the digital transformation.
https://lnkd.in/erxbS_e
"A journey of a thousand miles starts with a single step." - Lao Tzu (Tao Te Ching) For digital transformation, that first step starts with measuring your customer experience. Join our CEO, Jack Alton and FICO's Tom Johnson as they discuss the fundamental need to understand the ups and downs of your customers' journey. Neuro-ID's Friction Index® solution that does just that.
LONDON, Jan. 30, 2020 /PRNewswire/ -- Informa Financial Intelligence, a leading provider of solutions for financial services professionals, and subsidiary of Informa PLC (LSE: INF), the international exhibitions, events, business intelligence and academic publishing group, today announces its partnership with next-generation analytics company Neuro-ID, to empower digital transformation and customer experience initiatives.
WHITEFISH, MT / ACCESSWIRE / September 24, 2019 / Neuro-ID, a pioneer of neuroscience-based analytics, today announced the release of its inaugural FinTech Friction Index Report. The report aggregates real-time behavioral data from over 20 million customer journeys from top fintechs around the globe, providing new visibility into the friction and frustration consumers experience during the digital onboarding process.
PaymentsSource's latest article features our CEO, Jack Alton, discussing how neuroscience gives banks a chance to detect both fraud and friction.
Some excerpts from the article, written by David Heun:
The JavaScript that Neuro-ID deploys within a bank’s fraud detection system helps develop a score in real time of the authenticity of an applicant. Any type of hesitancy, frustration, answer switching or other actions not common in a good applicant, gives the banks reason to pause before approving an application.
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The advancement of neuroscience as a security layer is showing early positive results, said Julie Conroy, research director and fraud expert with Boston-based Aite Group.
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“In looking at the cadence at which data is being entered and how fast the applicant is doing things…that is not just helping catch fraud, but also addressing channel abandonment,” Conroy said.
“This is very useful in application flow today, but these technologies are growing and there is room for improvement and other use cases,” she added. “I think it is great we are seeing positive results already.”
First-Of-Its-Kind Data Provides a New Dimension of Customer Insight Based on Neuroscience and Advanced Behavioral Analytics
SAN FRANCISCO, CA / ACCESSWIRE / April 9, 2019 / Neuro-ID, a leading behavioral analytics provider, today introduced next-generation customer intelligence with the launch of its NOW Data™ suite of services. Through a powerful combination of technology, neuroscience, and prescriptive analytics, Neuro-ID’s NOW Data empowers brands to discover and act on valuable behavioral data in real-time in order to significantly enhance and customize the digital customer journey.
