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FICO: Solving the “Black Hole Problem” with First-Party Fraud

Why does fraud end up becoming a credit risk problem for online lenders? Join our CEO, Jack AltonAite Group’s Julie Conroy and Alex Johnson of FICO for a compelling conversation around First Party Fraud, synthetic identity and addressing the challenges of the “Black Hole Problem.”

https://lnkd.in/ddKpT3z

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Flathead Beacon: Revolutionizing the Digital Journey

We're pleased to share a nice article by Flathead Beacon's Tristan Scott, where he interviews our CEO, Jack Alton, delving into the roots of Neuro-IDand how we are helping companies and the customer experience in the digital transformation.

https://lnkd.in/erxbS_e

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FICO: Measuring and Eliminating Customer Friction

"A journey of a thousand miles starts with a single step." - Lao Tzu (Tao Te Ching) For digital transformation, that first step starts with measuring your customer experience. Join our CEO, Jack Alton and FICO's Tom Johnson as they discuss the fundamental need to understand the ups and downs of your customers' journey. Neuro-ID's Friction Index® solution that does just that.

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PaymentSource: Neuroscience giving banks a chance to detect both fraud and friction

PaymentsSource's latest article features our CEO, Jack Alton, discussing how neuroscience gives banks a chance to detect both fraud and friction.

Some excerpts from the article, written by David Heun:

The JavaScript that Neuro-ID deploys within a bank’s fraud detection system helps develop a score in real time of the authenticity of an applicant. Any type of hesitancy, frustration, answer switching or other actions not common in a good applicant, gives the banks reason to pause before approving an application.

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The advancement of neuroscience as a security layer is showing early positive results, said Julie Conroy, research director and fraud expert with Boston-based Aite Group.

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“In looking at the cadence at which data is being entered and how fast the applicant is doing things…that is not just helping catch fraud, but also addressing channel abandonment,” Conroy said.

“This is very useful in application flow today, but these technologies are growing and there is room for improvement and other use cases,” she added. “I think  it is great we are seeing positive results already.”

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